Refund Policy

At AMINE , customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

• You may request a return within 7 days of receiving your order.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

• Items that are damaged due to misuse, accidental damage, or normal wear and tear are not eligible for return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Send your order number along with clear photos of the product to [your email address]. We will arrange a replacement or refund after verification.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 business days.

• For Cash on Delivery (COD) orders, refunds will be transferred to your provided bank account or mobile wallet (such as Easypaisa or JazzCash).

Exchange Policy

We only replace items if they are defective, damaged, or if you received the wrong product.

Return Shipping

• If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.

• If the return is for any other reason, the customer is responsible for the return shipping charges.

Non-Returnable Items

The following items cannot be returned:

• Used products

• Products without original packaging

• Clearance or sale items (unless damaged or defective)

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: [your email address]
Phone/WhatsApp: [your phone number]
Business Address: [your business address]